Frequently Asked Questions

MedSahra is a B2B platform connecting buyers, sellers and service providers across the GCC. The platform enables businesses to buy and sell medical equipment, list business for sale, promote professional services, discover business opportunities and connect with trusted industry partners through a single digital platform.

MedSahra is designed for suppliers, distributors, service providers, logistics companies, consultants, investors and businesses looking to buy, sell, promote or source services across the GCC. The platform is open to companies supporting the operation, growth and management of established businesses.

MedSahra is focused on the GCC region and supports businesses operating in the United Arab Emirates (UAE), Saudi Arabia, Qatar, Kuwait, Bahrain and Oman.

MedSahra offers categories for medical equipment, equipment-related services, logistics and customs solutions, business services and businesses for sale.

To register on MedSahra, click Sign Up, complete the registration form and verify your email address. Once your account is created, you may be required to submit documents for verification before accessing certain platform features.

No. MedSahra is a B2B platform designed for companies, organizations and business professionals. Users may register only on behalf of a business or professional organization and may be required to provide supporting business documentation during the verification process.

To verify your company account, you may be required to provide the following documents: ◦ Trade License / Commercial Registration ◦ Certificate of Incorporation or Certificate of Formation ◦ Ejari, Lease Agreement or another official document confirming the company's registered address Additional supporting documents may be requested during the verification process if necessary. All submitted documents must be valid, clear and match the company information provided in your account.

Most verification requests are reviewed within 1–3 business days after all required documents have been submitted. In some cases, additional information may be requested, which can extend the review period. You will be notified once the verification process has been completed.

If your documents are rejected, please review the reason provided and upload updated documents that meet the verification requirements. Ensure that all documents are valid, clearly visible, complete and match the company information registered in your account. If you need assistance, please contact our support team.

A Verified Company Badge indicates that MedSahra has reviewed selected company documents and completed its verification process. The badge helps users identify companies that have provided supporting business documentation, increasing trust and transparency within the marketplace. Verification does not constitute an endorsement, guarantee, certification or confirmation of a company's products, services, regulatory compliance or business performance.

To create a listing, log in to your account, select the appropriate category, complete the listing form, upload any relevant images or supporting documents and submit your listing for review. Once approved by our moderation team, your listing will be published on the platform.

Basic Plan – up to 10 active listings Basic Pro Plan – up to 20 active listings Business Plan – Unlimited active listings You can upgrade your subscription at any time to increase your listing capacity and access additional platform features.

Most listings are reviewed within 1–2 business days after submission. Review times may vary depending on the category, completeness of the information provided and any additional verification requirements. You will be notified once your listing has been approved or if further information is required.

MedSahra allows users to list healthcare-related businesses, including clinics, medical centers, hospitals, laboratories, diagnostic centers, aesthetic and wellness centers, pharmacies and other operating businesses.

Yes. MedSahra allows businesses to promote a wide range of professional and operational services, including consulting, logistics, customs clearance, marketing, accounting, recruitment, IT, compliance, maintenance and other services that support the operation and growth of businesses

You can contact a seller directly through the built-in chat available on each listing page. The chat allows buyers and sellers to communicate directly, ask questions, discuss product details, request additional information and continue conversations securely within the platform.

Trust Badges are informational indicators displayed on listings to help provide additional transparency about a product, service or business. Examples may include Verified Company, Warranty Available, Service History, First Owner, No Accidents, Owner and other badges that highlight information provided by the seller. Trust Badges do not constitute a guarantee, certification, endorsement or verification by MedSahra unless expressly stated otherwise.

You can increase the visibility of your listing by purchasing a Promotion Package, which includes a combination of promotional tools or by purchasing individual promotion options separately. Available tools may include Priority Placement, Bump Up Listing, Priority Color and other visibility-enhancement features designed to increase exposure across the platform.

Basic Plan provides access to catalog categories: medical equipment, equipment services, logistics and customs. Allows posting up to 10 active listings. Basic Pro Plan provides access to catalog categories: medical equipment, equipment services, logistics and customs. Allows posting up to 20 active listings. Plan includes priority customer support. Business Plan provides access to catalog categories: medical equipment, equipment services, logistics and customs, solutions for business and business for sale. Allows posting unlimited active listings at a time. Plan includes priority customer support. Subscription features, limits, and pricing may be updated from time to time. Please refer to the Subscription Plans page for the latest details.